ANNIVERSARY EVENT UPDATE: Due to high demand during our 20-year anniversary event, stock is running low and several sizes are nearly sold out. If your size is still selectable and allows you to checkout, it is still available.
If your order arrives damaged, incorrect, or does not meet expectations, please contact us within 30 days of delivery at info@oliviawillowsydney.com. Return requests are reviewed individually, and approved returns must be sent back according to the provided return instructions.
We are offering free shipping within Australia for all orders.
We ship our packages with a Track & Trace code so you can always monitor your order.
You will receive the Track & Trace code via email within 24-72 hours after placing your order.
At Olivia & Willow Sydney, we believe that caring for you goes far beyond providing the perfect fit—it’s the true heart of who we are.
Whether you are seeking sizing advice, tracking a package, or need smooth assistance with a return, our friendly support team is always here to guide you.
We treat every single customer like family, ensuring your journey with us is built on patience, honesty, and absolute attention to detail.
📩 We’d love to hear from you:
Reach us anytime at info@oliviawillowsydney.com. We are dedicated to making sure your boutique experience is just as beautiful as your new purchase.
Olivia & Willow Sydney has over 3.172+ satisfied customers and our customers give us a rating of 4.7/5.0.
